Software is not the only thing that gets changed with scant attention to prior art. Even staid and tangible products can confuse established users when replacement time comes.

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The WWW has a lot of moving parts, not all of which are interconnected. Things that slip through the cracks can result in ugly web sites, low visit times and tangled support issues.

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It’s pretty noticeable when this isn’t done in the real world. Software being, well, soft means not having to worry about such things as not fitting or being made of the wrong material or too big to get through a standard doorway. They still inflate the costs, both in the initial development and in maintenance.

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Software code is like an ever expanding gas, with script code tending to expand faster than most other kinds. Part of this expansion is due to ordinary maintenance, but it has costs. Fortunately, these can be identified and reduced, often with some serendipitous results.
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Trade journals are getting an advertising boost with redlined copy that encourages the elimination of information silos. Sounds pretty good, but businesses should keep in mind the saying about things too good to be true. Here are some reasons why in case anyone forgot. (more…)