Regardles of how hard we try, our integrated Help subsystem for the ii100 Internet Usage Metering product can't cover everything; if it did it'd be so big no one would bother looking at it. We occasionally get questions, and the following are those and the answers. If you have any questions on our ii100 Internet Usage Metering product, then we'll get you the answers. If your question is of interest to current or potential customers, then we'll add it and the answer to this page.
How do I get the log activity?   ii100 Product Page
Anti-Virus Program Considerations   What do I do for unattended operation?

How do I get the log activity?
First, you have to tell the ii100 where to put the connection log file (a one-time set-up step), and then do a refresh whenever you want to process the log files.
  • Open the ii100's AutoLog tool program and select a server
  • In the LogType section, click the [Connection] radio button
  • If you want to capture the URL then click the [LookupAddress] checkbox
  • Enter the path to the folder that will contain the ii100's log file in the [LogFileDirectory] edit box (e.g., "c:\fwsimso\iilogs")
  • Set the EventPeriod as required
  • Click the button
  • Once the ii100 knows where to place the connection log, start the application, select the LogProcessing main tabsheet
  • Click the [Refresh] button
  • Select an ii100 log file (or files) in the search dialog
  • The selected ii100 log file(s) will be processed to collect summary and detailed information about the connections and usage, ready for reporting or archiving. The log file(s) will be deleted after they are processed
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What do I do for unattended operation?
A command line argument is used unattended operation of the ii100 log processing (e.g., as a scheduled task). The command line argument in a run line that contains the fully qualified filename of the executable, and the path to the folder containing the ii100 log files to be processed. As an example, using the default installation folder, and assuming that the ii100 logs files to be processed are located at c:\ii100logs, then the command line argument would be "c:\program files\futureware\simso\fwsimso.exe" "c:\ii100logs\"
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Anti-Virus Program Considerations
We strongly recommend you disengage any anti-virus program that you may be using during the installation and registration of all FutureWare products. There are known problems with anti-virus programs blocking database access and other file-based processing. Check the ReadMe.Txt file for specific procedures to protect against problems induced by anti-virus programs. 		 

Symantic's CrashGuard, NAVCE and RTVScan products have documented problems related to database access issues that are covered in varying detail on their web site. You should exclude from virus scans SIMSO's installation folder, or at the least exclude the following files located in SIMSO's installation folder: fwsimso.exe, simso.ini, simso100.fwa.

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